Terms of Service – DinghyFleet Platform
Effective Date: July 14, 2025
Last Updated: July 14, 2025
1. General Provisions
- These Terms of Service govern the use of the DinghyFleet platform, available at www.dinghyfleet.com, operated by Adam Sieczkowski Software, with registered office at Czaple 269, 80-298 Gdańsk, Poland, NIP: PL5833037544 (“Service Provider”).
- The platform enables Users to browse and book boats operated by independent providers (“Operators”) for short-term use, especially on an hourly basis.
- DinghyFleet does not provide charter or transport services. The full responsibility for executing the trip lies with the Operator. The platform serves as a technical intermediary.
2. Definitions
- Platform / Service – the DinghyFleet online platform.
- User – a natural or legal person making a boat reservation through the platform.
- Operator – an independent service provider responsible for the charter.
- Reservation – a booking placed and paid for by the User.
- Deposit – an upfront payment of 10% of the total booking value.
- Remaining Balance – the remaining 90% of the booking amount, automatically charged later.
3. Access and Use
- No account creation is required to use the platform.
- Reservations can be made as a guest after providing necessary contact and payment information.
4. Booking and Payment Process
- All payments are processed online through Stripe.
- A 10% deposit is charged at the time of booking.
- The remaining 90% will be automatically charged to the same payment card 24 hours before the scheduled start of the trip.
- If the booking is made less than 24 hours before the trip, the full amount may be charged immediately.
- The reservation becomes valid only after acceptance by the Operator. If rejected, the deposit is automatically refunded to the User.
5. Cancellations and Refunds
- If the User cancels the reservation at any time, the 10% deposit is non-refundable. No further charges will be applied.
- If the Operator cancels the trip (e.g., due to bad weather or technical issues), the User will receive a full refund of the deposit, automatically and without the need to submit a request.
- The Operator may offer an alternative date. The User has the right to accept or decline the change.
6. Scope of Responsibility
- The Service Provider is solely responsible for the proper functioning of the platform, processing of payments, and support for the reservation process.
- The Service Provider is not responsible for the quality, safety, or execution of the trip, which is fully managed by the Operator.
- The Operator is fully responsible for:
- the technical condition of the vessel,
- legal and safety compliance,
- provision of a licensed skipper,
- execution of the service as per the confirmed booking.
- The User is responsible for their behavior during the trip and for any damage caused to the boat or others.
7. Force Majeure
- Neither party shall be held liable for non-performance due to force majeure — extraordinary events beyond reasonable control (e.g., natural disasters, government actions, port closures, war, epidemics).
8. Data Protection and Privacy
- The controller of personal data is Adam Sieczkowski Software.
- User data is processed in accordance with Regulation (EU) 2016/679 (GDPR).
- Detailed information is provided in the Privacy Policy available on the platform.
9. Complaints and Disputes
- Any complaints related to the technical operation of the platform may be submitted to: booking@dinghyfleet.com
- Complaints related to the trip itself must be addressed directly to the Operator.
- DinghyFleet may assist informally in facilitating communication, but is not liable for the resolution of disputes.
10. Final Provisions
- The Service Provider reserves the right to modify these Terms of Service. Updated versions will be published on the website.
- These Terms shall be governed by the laws of Poland.
- All disputes shall be resolved by a competent court with jurisdiction over the registered office of the Service Provider in Poland.